Category Archives: Support

Currently, if the Internet Explorer 9.0 browser is not set in compatibility mode, it will cause our website to hang when logging into the website, updating your account settings, submitting a refill, or updating your password settings. How to fix this issue: 1. Open Internet Explorer 9.0 2. Go to www.boonsboropharmacy.com 3. Click on the...

The website is currently designed for the following browser support: Supported Internet Explorer 7.0 & 8.0 Mozilla FireFox 3.6 Google Chrome 8.0 Safari 5.0.3 Not Supported Internet Explorer...

We are not currently aware of any issues with the website. If you have found an issue, please email us support[@]boonsboropharmacy.com Fixed-03-01-2011 – Creating a account would hang when the customer would click “submit” and would not display the registration complete...

Download a Step-By-Step Handout Below: Prescription Refill...

If you have a suggestion for an enhancement / feature / improvement for the website, please post a comment for us to...

If you no longer wish to receive our monthly or diabetic event emails. Please log in to your account and access the account settings. From this menu, you can click the check box on the bottom of the form to unsubscribe from our email list. If you submit refills via the prescription refill service, you’ll...

To reset your password, click here If you need additional help, please email us:...

Please make sure your inbox is not full, sometimes the email will be returned to our account because the inbox had too many messages. Check your account settings after you log into the pharmacy website to ensure there is a check mark beside “Receive Emails about Pharmacy Promotions and Special Events?” if you want to...

If you are a Yahoo! Mail user, you will need to look in your BULK mailbox for the registration confirmation email and mark it as ‘NOT SPAM.’ If the email doesn’t arrive, please be sure to check your spam mailbox to ensure the email wasn’t incorrectly placed in the wrong folder due to spam filtering....

Yes, you can view the prescription status below the prescription refill form in the prescription refill list. We do not store what drug is linked to the prescription refill to protect your security. You can view what prescription numbers have been submitted, the date and status of the refill via the prescription refill...